"I want to thank you and the Covisia team for the support provided during our server upgrades in Columbia, MS.…it was a pleasure to work with Paul Koscenski. In all ways Paul was professional, patient, and available to our needs during the project of upgrading our servers. Paul showed great knowledge and experience in the actions he took that were part of his responsibility, and again, was always patient with our questions concerning the areas that were our responsibility..It was evident to me that Paul knows his work, enjoys his work, and takes pride in providing a high and professional level of service. He is a credit to your firm…. As to the level of support, expertise and performance of the Covisia team I have no areas in which I could rate your team less than 10 out of 10, meaning excellent! Thank you for your efforts and support." Ralph Gregory, Cost Controller, Pioneer Aerospace
“The most valuable service Covisia provides is a complete assessment of servers and the environment. From there they recommend what actions to take and can deploy any necessary upgrades to hardware and software. This gives us the comfort and security that our network is now operating as best as it possibly can.”
Alison Nolan, General Manager, Boston Harbor Cruises
“We have a long-standing relationship with Covisia – we trust our sales rep and system engineers. Covisia is one of the top Citrix partners in our geographic area, and its certified engineers have proven their expertise. They go the extra mile to provide quality technology and services.”
Mark Webb, IT Director, National Development
“I was traveling on business on a Sunday evening and needed to connect my laptop to the hotel wireless. When it didn’t work, I tried calling the hotel wireless providers 800 number and they weren’t able to assist me. I then called Covisia, who supports my office and they were quickly able to get me on-line and connect me. Our office has less than ten employees, but with Covisia we have everything a big office has for support at a fraction of the cost. I did not think I would need 24 hour support, but in this case, it sure came in handy.”
Ken Wagner, President, Henry Elliott and Company
"I highly recommend using the Covisia Help Desk; I thought my problem was unsolvable, but they came to my rescue and made things right!"
Diana Koulalis, Aircuity
“The Cisco VoIP solution deployed by Covisia Solutions has given us a foundation on which we can now add advanced technology applications and devices that help our healthcare professionals provide better patient care.”
Dale Shaw, IT Operations Manager for Mercy Hospital
“Partnering with Covisia is just like having a full-time IT person but without having to pay someone a full-time IT salary and benefits. We estimate that working with Covisia is about 25 percent of the cost of hiring someone to do the same work.”
Frank Tessitore, Partner O’Donnell & Tessitore LLP
“True story, and the guys at Covisia will love this. It was about 12:30 and I wanted to get an entry count and send this email. Only problem, everything was gone. The "Hoops" folder on the network drive wasn't there. I had been emailing and saving stuff and renaming files and talking and could I have really deleted the entire folder?? I looked a couple times and checked a few places just to make sure I wasn't crazy. Nothing, no brackets, no scoring app, nada. Did I panic? No. Well yeah, a little. I was confident, I had tested it, but this was going to be the first real use of the BDR that Covisia sold us a little a year ago. I'm happy to report it worked flawlessly and I got stuff back from a restore point around 11:45, only needing to re-save a few brackets. Let this be an official testimonial...So the tourney is underway, and well done everyone!"
Rob Natale, Vadar Systems
“We now handle calls from our customers better because the Cisco solution deployed by Covisia routes calls much more efficiently. When a customer calls, they can access who they want faster, which means we address their needs faster. That leads to satisfied customers who are more apt to continue doing business with us.”
Bob Buckley, Director of IT, Buckley Associates
“Art did an exemplary job on our upgrade and expansion project. This is one of the main reasons I am able to continue doing business with Covisia rather than [competitor]. Not only does Covisia do a great job with communication and planning, but you obviously have the technical resources to back it all up. Art is a highly skilled technician who can easily think on his feet when encountering issues requiring troubleshooting. His effort this past weekend provided a seamless transition for our hosted business to Xen App.”
Paul Harrison, Thomson Reuters