Best Practices 

The Covisia Best Practices approach mitigates risk and helps ensure solutions reach full deployment on time. Many businesses that don’t follow the entire process suffer through projects that stall after partial completion. The often eventually spend more time and money to complete or accelerate the project.

 

Covisia Technology Deployment Best Practices
 

Analysis/Design: Determines business and technology needs as well as the design of the solution while also considering end-user usability and the business-process changes required for the project to achieve success.

Proof-of-Concept: Ensures all software and hardware components work together properly in a lab environment. Especially important for complex solutions, this step provides the opportunity to reconfigure components before placing the solution into production.

Avoids: Rolling from a POC to production creates critical issues that need to be resolved before all users are involved. Does a critical application have a bio identifier for a particular user? Are specific devices required? We don't want to uncover end user functionality issues as we deal with office wide changes and implementation.

Production/Training: Involves rolling out the solution to the entire company. Training for the technology staff as well as end-users is critical for success so employees can be productive from the start and receive the support they need.

Support: Provides a plan for on-going support as well as future system maintenance and upgrades. Once the solution is running well, it must continue to run well for total success.

Covisia also emphasize how the success of every project relies as much on change management as it does on the underlying technology. Most problems have little to do with poorly-loaded software or incorrectly-configured hardware. Issues are most often caused by lack usability by end-users or the way that end-users are required to change the way they work.
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