Client Testimonials

"Because Covisia hosts the network, they can offer more efficient technical support. We essentially don’t have to worry about the computer network and can just focus on providing services to our customers. We know that the entire Covisia staff is dedicated to making sure the network performs well."
Ed Harrison, Managing Partner, fama PR

"Partnering with Covisia is just like having a full-time IT person but without having to pay someone a full-time IT salary and benefits. We estimate that working with Covisia is about 25 percent of the cost of hiring someone to do the same work.”
Frank Tessitore, Partner O’Donnell & Tessitore LLP

“The most valuable service Covisia provides is a complete assessment of servers and the environment. From there they recommend what actions to take and can deploy any necessary upgrades to hardware and software. This gives us the comfort and security that our network is now operating as best as it possibly can.”
Alison Nolan, General Manager, Boston Harbor Cruises

“I was traveling on business on a Sunday evening and needed to connect my laptop to the hotel wireless. When it didn’t work, I tried calling the hotel wireless providers 800 number and they weren’t able to assist me. I then called Covisia, who supports my office and they were quickly able to get me on-line and connect me. Our office has less than ten employees, but with Covisia we have everything a big office has for support at a fraction of the cost. I did not think I would need 24 hour support, but in this case, it sure came in handy.”
Ken Wagner, President, Henry Elliott and Company

"I highly recommend using the Covisia Help Desk; I thought my problem was unsolvable, but they came to my rescue and made things right!"
Diana Koulalis, Aircuity

“The Cisco VoIP solution deployed by Covisia Solutions has given us a foundation on which we can now add advanced technology applications and devices that help our healthcare professionals provide better patient care.”
IT Operations Manager for Mercy Hospital

“True story, and the guys at Covisia will love this. It was about 12:30 and I wanted to get an entry count and send this email. Only problem, everything was gone. The "Hoops" folder on the network drive wasn't there. I had been emailing and saving stuff and renaming files and talking and could I have really deleted the entire folder?? I looked a couple times and checked a few places just to make sure I wasn't crazy. Nothing, no brackets, no scoring app, nada. Did I panic? No. Well yeah, a little.  I was confident, I had tested it, but this was going to be the first real use of the BDR that Covisia sold us a little a year ago. I'm happy to report it worked flawlessly and I got stuff back from a restore point around 11:45, only needing to re-save a few brackets. Let this be an official testimonial...So the tourney is underway, and well done everyone!"
Rob Natale, Vadar Systems

“We now handle calls from our customers better because the Cisco solution deployed by Covisia routes calls much more efficiently. When a customer calls, they can access who they want faster, which means we address their needs faster. That leads to satisfied customers who are more apt to continue doing business with us.”
Bob Buckley, Director of IT, Buckley Associates

“Art did an exemplary job on our upgrade and expansion project. This is one of the main reasons I am able to continue doing business with Covisia rather than [competitor]. Not only does Covisia do a great job with communication and planning, but you obviously have the technical resources to back it all up. Art is a highly skilled technician who can easily think on his feet when encountering issues requiring troubleshooting. His effort this past weekend provided a seamless transition for our hosted business to Xen App.”
Paul Harrison, Thomson Reuters
 

"We had a major issue arise late yesterday afternoon.  The was a problem with our DNS and our Website temporarily disappeared from the World wide web.  I had gotten this information from Verizon just after 5:00.  I called the help desk and kept getting a recording that all reps were busy to hold for over 25 minutes.  I tried calling a couple of people at Covisia but being after 5 did not have much luck.  I did call Hodge on his cell which I did not want to do after hours with a new problem but at this point I felt I had no other options and he did not bat an eye.  He was not able to help me himself but he was able to get to Mark that helped me out.  I just wanted all to know that in my opinion these 2 went above and beyond for me and my company yesterday and I wanted to make sure everyone knew it was appreciated."
Network Administrator, Services firm for healthcare professionals